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Refund Policy

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Last updated: 30 September 2025​​

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Cocoa Insider Magazine follows Australian Consumer Law on refunds for digital subscriptions. Refunds will be provided if:

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  • You are unable to access digital magazine content due to technical issues.

  • The subscription service fails to deliver as described or agreed at purchase.

  • ​Refunds are not available for change of mind, accidental purchase, or for services already accessed.

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To request a refund, please contact editor@cocoainsider.com with your order details and a short description of the issue. Refunds will be processed back to your original payment method within 10 business days if approved.

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This policy does not limit your rights under Australian Consumer Law.

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